Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy describes how AIPosition.io (“AIPosition”, “we”, “our”, “us”) collects, uses, and protects your data when you access our website, analytics tools, APIs, and services (“Services”).

1. Information We Collect

1.1 Information You Provide

• Account details: name, email, password (hashed), company.
• Billing information: payment method, billing address (processed by secure third‑party gateways).
• Customer support: messages, attachments, and communication history.

1.2 Information Collected Automatically

• Usage data: IP, device/browser info, pages visited, login timestamps.
• Cookies: functional, performance, and preference cookies.
• Error logs: crash reports, failed API requests.

1.3 Brand/Website Data You Analyze

To provide AI‑powered visibility analytics (AEO, GEO, search, entity, competitor insights), we collect:

• Website URLs, sitemaps, metadata
• Public search visibility data
• Competitor domains you enter
• Public citations, mentions, and AI answer references
• Prompts/topics you choose to analyze

This data is used only to provide insights within your account.

2. How We Use Your Information

We use your information to:

• Process payments and manage subscriptions
• Improve product performance and security
• Send critical service notifications
• Provide customer support and troubleshooting

3. Legal Basis for Processing (GDPR)

If you are located in the EEA/UK, we process data under the following legal bases:

• Contractual necessity — to provide the Services
• Legitimate interest — analytics, security, product improvement
• Consent — marketing emails, cookie preferences

4. How Your Data Is Shared

We share your data only when necessary:

• Payment processors (Stripe or similar)
• Cloud hosting providers for secure infrastructure
• AI service providers (e.g., OpenAI) for model‑based analysis
• Analytics/monitoring tools for performance and security

We do not sell your data.

5. AI‑Processed Data

Brand and website visibility data may be processed by AI models to generate:

• Visibility scores
• Competitor insights
• AI citation analysis
• Search and entity coverage insights
• Recommended prompts and actions

We do not use customer‑submitted data to train public AI models.

6. Data Storage & Security

We use industry‑standard security measures including:

• Encryption in transit (TLS 1.2+)
• Encrypted databases
• Password hashing and salted storage
• Access control and audit logging

7. Data Retention

We retain account and analytics data for as long as you have an active subscription. Upon account deletion, your associated data is removed within 30 days.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data
• Correct inaccurate information
• Request deletion of your account
• Export your data
• Withdraw consent for marketing

9. Cookies

We use cookies to store:

• Login sessions
• Language preferences
• Analytics (anonymous)

You can adjust cookie settings in your browser.

10. International Data Transfers

Your information may be transferred and processed outside your home country. We use approved legal safeguards such as Standard Contractual Clauses (SCCs) where required.

11. Children’s Privacy

AIPosition.io is not intended for individuals under 18. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates go into effect when posted on this page with a revised effective date.

13. Contact Us

For privacy questions, requests, or data inquiries, contact:

Email: privacy@aiposition.io